F.A.Q

We bill quarterly (three months at a time) and our prices start at $22/month for one trashcan. Pricing is dependent upon accessibility. We also offer a custom Valet Service. Our Valet Trash Service offers you the ultimate convenience by collecting your trash directly from your garage or chosen location, eliminating the need for you to roll your trash cans to the street. This service is an additional $5+ monthly. 

Trash is collected once per week. Trash collection schedules vary depending on your location. Please visit our website or contact our customer service for information on the specific pick-up days for your area.

Our residential trash company offers curbside trash collection services for households. We provide regular pick-up of your household waste, including non-hazardous materials and general refuse.

Bag your waste securely to prevent litter and ensure ease of collection. Place your trash bin at the designated collection point on the scheduled pick-up day. Please ensure that the bin is not obstructed and is easily accessible for our collection team. Our trash collection teams as early as 5 AM so please have your trashcans out the night before. To ensure a successful collection, it's important to note that our trash collectors cannot return to a house if the trash bags are not in the designated collection spot when they arrive. 

Bulky items and large appliances require special handling. We offer scheduled bulky item collection services for an additional fee. Contact our customer service team to arrange for the proper disposal of these items.

You can dispose of non-hazardous household waste such as food scraps, paper, cardboard, plastics, and general refuse in your regular trash bin. However, we have guidelines in place to ensure the safety and efficiency of our collection process. Please refrain from placing hazardous materials, electronics, and bulky items in your regular trash bin.

Unfortunately, we are unable to collect hazardous materials or electronic waste. Hazardous materials such as chemicals, paint, batteries, and electronic waste should NOT be placed in your regular trash bin. Contact your local waste management or recycling center for proper disposal options for these materials. 

If your trash was not collected on the scheduled day, please contact our customer service team via email within 24 hours to report the issue. We will make every effort to rectify the situation promptly.